Sanyo entered the massage chair industry just a few short years ago. They have the name, but they lack the retail store distribution. The biggest customer complaint is finding one to try. This is extremely difficult with most distribution channels pretty locked up. Sanyo has pushed more into internet dealers. Shiatsu massage chairs have been on the market for 30 years, so Sanyo is a late entrant. Their HEC-DR7700K Zero Gravity Massage Chair is their flagship model. This shiatsu recliner retails for about $5,000.

When looking for a shiatsu massage chair, you are buying a chair for your needs. However, the company that makes is just part of the package. Manufacturers vary and how they support the product also varies. Bigger is not always better. Customer service is critical if you need service. How is Sanyo’s customer service? Good news is Sanyo has a US call center open 24/7 for warranty issues. Our experience is about average service but relatively short times to resolve issue, which is important.

Warranty is always an interesting area. You can benchmark a manufacturer’s confidence by their warranty. The longer and more comprehensive the better and brings additional value and protection to customer. Sanyo’s warranty is weak. One would think that Sanyo would have one of the best warranties, but it is rather short compared to other massage chair manufacturers. Sanyo’s warranty is 1 year labor, 1 year parts, 3 years on the roller mechanism. Finally, Sanyo is offering in-home service, which it will cover for the first year. The warranty is a good indication of the company’s faith in its product. Sanyo’s massage chair warranty is weak for the price-remember the price tag is $5,000.

What about the HEC-DR7700K Zero Gravity shiatsu massage chair? Zero gravity is a position where the pressure from your body is removed from your spine and evenly distributed across your back. Officially, the chair must lean back far enough so your knees are above your heart. This is a nice feature in the chair. It’s a nice position to relax before and after a massage.

The HEC-DR7700K has a built in Stiffness Detection Sensor based on lie detection technology. The Stiffness Detection Sensor can locate stress points on your back. Bby monitoring changes in your perspiration and pulse rate, it can pinpoint areas in need of attention and focus the massage in those areas.

Image that as you move on the chair, the chair adjusts the massage to where your body is now positioned. Sanyo has a Physical Shape Sensor that adjusts the massage rollers to your body shape. These smart rollers adjust as your body shifts during the massage. If you are a bit squeamish about massage, this feature will follow your every move.

What if a massage chair could literally “reach out” and touch you? The Sanyo HEC-DR7700K can massage you in 3 dimensions. The exclusive GK rollers come over the top of your neck and shoulders. This innovative shiatsu massage recliner offers the first 3 dimensional massage functions. Your neck and shoulders will feel very relieved. Congratulations in breaking new ground into the 3 dimension robotic massage chair!

The massage makes or breaks any shiatsu massage chair. The Sanyo DR7700K has a variety of massage therapies. 5 automatic massage courses, 4 full body automatic courses and a total combination of 83 combination manual massage courses. Manual massage techniques include Grip, Shiatsu, Kneading, Tapping, Kneading & Tapping and various stretches. Need anything more? How about some 3 dimensional massage with Sanyo’s jointed massage head unit. This mechanism pushes outward and strongly grips your shoulders from above. This is solid technology in Sanyo’s flagship shiatsu massage chair recliner.